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Frequently Asked Questions
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Do you have Pick & Delivery Service?A notification will be sent to the email provided once available. Orders for same day pick up/delivery (co operate area) must be placed before 11am or over night. Out of Town Delivery Days - Tuesdays & Thursdays ( must be ordered before the actual day) We have a set Pick Up location anything outside of that is considered delivery. Pick Up location/ instructions are provided once order becomes available. Order for Saturdays can only be picked up. Delivery options: Bearer Services Tara Knutsford Courier ZipMail (conditions apply)
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How Do I Pay?We accept Bank Transfers Via: NCB BNS Sagicor Bank Paypal- International Clients Cash on pick up for certain items. (Customers can enquire once submitting order ) Enquire about card payment option.
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Will I be able to get a Refund or Exchange?We do not offer refund or exchange on items. Should there be an issue, kindly make contact and the matter will be rectified as best as possible for all parties involved.
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How will I know how to use a particular item ?Should you be interest in an item new to you, dont hesitate to reach out and enquire whatever it is that you may need to know. We will also have snippets on our Instagram page to showcase this as best as possible for most, especially uncommon products.
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